We hope you love your Good Guys Don't Wear Leather products and the size ordered is the correct one. We do all our best to ensure goods of high quality and try to provide as much as possible information about materials and fitting. We try reduce our footprint day by day and having shipping goods an environmental impact, we hope to minimize returns as much as possible.
However, we understand that returns can be requested and here you will find our instructions to return our products.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
All returns need to be ship to our warehouse address:
MAIL BOXES MBE-GOOD GUYS RETURNS
9 rue Charles Coulomb
ZAC Arago- Bat 3 28000 Chartres
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
You are responsible for packaging up the item and posting it back at your own cost. We recommend a signed-for delivery with proof of postage. For territories outside of EU, we suggest to use standard postal service.
You are responsible for any item being returned until it arrives back at its supplier.
Before to ship a return from outside the EU, please contact our customer service at firstname.lastname@example.org
We only make exchanges or refunds on orders purchased on our E-shop at www.goodguysdontwearleather.com
Please note we will charge 10€ if a pair is returned in a damaged or missing canvas shoe-bag or box.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
All refunds are made in 3 working days after the return reception and verification of the original conditions.
Exceptions / non-returnable items
Socks and cleaning products cannot be returned.
Unfortunately, we cannot accept returns on sale items or gift cards.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.